The Official Airport Assistance Network of the World Airports
The Official Airport Assistance Network of the World Airports
AirportAssist.com is the world’s largest airport assistance network and the official airport assistance network of world airports for online booking of Airport Concierge Services Worldwide. Services include: Meet and greet, Check-in assistance, VIP Lounge Access, Flight Monitoring, Fast Track Services, Airport Transfer, Escort to Aircraft, Baggage handling, Airport Assistance and VIP Services read more....
Krakow’s John Paul 11 International Airport sits in the village of Balice around 11 km west of the city center. This is the 2nd busiest airport after Warsaw and it’s growing at an exponential rate. Passengers hit over 4.25 million in the first few months of 2026. April 2026 saw a jump of 13% in comparison to last year.
It's a single, modern terminal serving both domestic and international flights, and while it doesn't have the sprawling size of some bigger European hubs, it's compact and easy to navigate — you won't be doing much walking to find your gate. The airport just opened a new 504-square-meter duty-free space designed around local Kraków culture and architecture, and bigger changes are on the way: a full retail and dining overhaul is planned by 2029 once terminal expansion and new piers are complete. For now, it's a straightforward, well-run airport that's clearly investing in getting better — and Airport Assist makes sure your time here is as smooth as the airport itself is trying to be.
We offer services that will help you have a seamless experience through the airport; from the time you step in till you are ready to leave. These services enable you to save time that would have otherwise been spent waiting in long lines, finding your way through major airports, or trying to overcome the language barrier. Travel the way that you deserve to - in comfort.
Experience a fast and smooth journey from check in to boarding.
Meet & Greet
Fast Track - Security
Priority Check In
Lounge Access
Our airport concierge will ensure you do not spend time in the airport longer than necessary.
Fast Track - Immigration & Customs
VIP Concierge
Baggage Assistance
Limousine Services
Have a stress-free transfer no matter how small a window.
Gate-To-Gate Service
Lounge Access
Expedite Transfer from Terminal
Meet and Assist
Your needs are important to us as well, we ensure you have an efficient and tireless experience.
Safety Assistance
Mobility and Health Related Service
Unaccompanied Minor Service
Traveling With Infants
I would like to place on record the excellent airport assistance provided by AirportAssist.com (previously Airport Assistance by Murgency) team at Chennai airport. My mother travelled alone from Dubai to Chennai on 8th September 2016 by Emirates flight. She was provided very good assistance on arrival at Chennai airport. I recommend AirportAssist.com for airport assistance services in India & globally.
Better than I could have dreamed! Possibly the best service. Was there on time, helped me throughtout the huge Dubai Airport, in all steps including the on arrival visa processing. I didn't need to do or worry for anything. Thank you AirportAssist.com (previously Airport Assistance by MUrgency).
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Thank you to the AirportAssist.com (previously Airport Assistance by MUrgency) team for the professional help offered to our mother-in-law, who was traveling alone to Ahmedabad (India) from Seattle, USA. She is not proficient with air travel, has a hearing problem and speaks only Gujarati and Hindi. So, for her tansit at Abu Dhabi, AirportAssist.com arranged a Hindi speaking greeter, which was much appreciated. Hats off to the AirportAssist.com team for updating us along the way on real time basis and informing us of the delayed flight.
Alexandra, the AirportAssist.com Concierge, picked me up from the plane door and escorted me to the lounge where I waited while my passport was stamped and cleared customs and my bags were picked up. The lounge had food, showers and wifi and was a gorgeous space. She then walked me to the train station and helped me buy a ticket to my next destination. It was quick, painless and so easy and I would definitely recommend this service by AirportAssist.com to anyone.
I have used AirportAssist.com (previously Airport Assistance by Murgency) services twice. I was travelling with my 82 year old father and as I suspected the Chinese airports are large, time consuming and daunting. AirportAssist.com's services were a life saver. They were efficient in communication, and everything went smoothly from the airport door or tarmac, access to the VIP lounge to assist with luggage and delivery to your hotel door. They helped with the language problem and quickly got done with the processes. A highly recommended service.
Had a fabulous experience with AirportAssist.com (previously Airport Assistance by MUrgency). They were so genuinely kind and getting through customs was a breeze. I would highly recommend them to anyone wanting a professional full-service assistance in any airport in the world.
AirportAssist.com is for everyone who wants to have a seamless experience at the airport. You could be an individual business traveler, a family with an infant or travelers who are elderly or are differently abled. We are at your service!
Billionaires, Millionaires, Business Owners, CXOs & Board Members whose every minute is precious.
Airport assistance for regular passengers, mom traveling alone with kids, large groups, or travelers with special needs.
Airport services for VIPs, celebrities, movie stars, sports stars, music stars diplomats or political leaders.
